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Thread: Refunds for Voided Labels

  1. #1
    Hello,
    I voided a label because the weight was incorrect, but I noticed my Postage balance didn't adjust. When do voided label amounts get credited back?

    Thanks.

  2. #2

    Join Date
    Apr 2004
    Posts
    16,577
    SYSOPS is offline
    From the helpfile:
    https://my.shiprush.com/docs/zfirm/E...Highlight=void

    Note:For postage labels, this triggers a refund request. Refunds typically take five to twenty business days to be credited to your account.

    HTH,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

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