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Thread: Error-Web store disabled

  1. #1
    Below is the error message I get when trying to ship. The only thing that's been changed on my site recently is new web host and running on php 7. Could this have affected Shiprush? Not sure what to do to correct.




    This webstore misbehaved and was disabled. Reason: TooManyFailedJobs. The URL provided does not seem to connect to an ecommerce system (or perhaps the Web Store is not configured properly). Please check the URL and configuration for this web store. (ERROR
    The URL provided does not seem to connect to an ecommerce system (or perhaps the Web Store is not configured properly). Please check the URL and configuration for this web store. (ERROR: 33836B)

  2. #2

    Join Date
    Apr 2004
    Posts
    16,714
    SYSOPS is offline
    Please verify that our php files for ShipRush are present. They would be at your domain location /ShippingZXcart.php, for example. If you do not see the set of php files, you'll need to get those uploaded to the back end of your site.

    HTH,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  3. #3

    Join Date
    Apr 2004
    Posts
    16,714
    SYSOPS is offline
    If you need the PHP kit for your webstore, you can go into ShipRush Web, edit your webstore, and you'll have an option to Upgrade PHP Plugin. That will give you the current php kit for that eCommerce platform.

    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  4. #4
    I do see a ShipingZXcart.php file in my public html folder. So do you think I need to update?

  5. #5

    Join Date
    Apr 2004
    Posts
    16,714
    SYSOPS is offline
    I would as a first step. If you're running old php for us, it may need to be updated. There will be 4 or 5 files to be updated, and will be in the zip that you download from your webstore in ShipRush.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

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