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Thread: Amazon tracking not posting

  1. #1
    I am receiving Amazon orders through ShipRush, but tracking is not posting to my orders on Amazon. I've refreshed multiple times. Issue since 9am EST.

  2. #2
    Sorry for posting again, but this is a critical matter. If tracking doesn't post on Amazon, I don't get paid. Also, it impacts my shipping/performance metrics. Thank you.

  3. #3

    Join Date
    Apr 2004
    Posts
    16,808
    SYSOPS is offline
    We are aware and have opened a ticket with Amazon. I've added you to the case, Case 72611. We will update when a solution is available.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  4. #4

    Join Date
    Apr 2004
    Posts
    16,808
    SYSOPS is offline
    These shipments should update in the next few hours. There was an internal change on the Amazon side that caused this issue.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

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