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Thread: Question regards to Custom Post-In API

  1. #11
    Thank you for your answer.

    It is working well.

    I have another issue. When I print some FedEx international label, it shows this message.

    FedEx is unable to generate Commercial Invoice for your shipment. 'Terms of Shipment' may be required. Please check and correct international fields. (Native: COMMERCIAL_INVOICE is required to process your electronic trade document request. [ship:8915])

    SO, I go to setting and choose as following.

    Name:  Untitled.jpg
Views: 9
Size:  92.9 KB

    But I still get that error message.

    Would you check how do I fix it? it is heading to Iceland

  2. #12

    Join Date
    Apr 2004
    Posts
    16,802
    SYSOPS is offline
    We have Case 74304 open to deal with the issue of some countries not supporting FedEx generated invoices. Iceland is one of those countries. I do not have a known workaround to this issue currently. This thread will be updated when more information is available.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

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