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Thread: FedEx Duties paid by problem.

  1. #1
    Hi, we are running ShipRush with FedEx and we post-in the orders to ShipRush.

    We set following for the 'Duty'

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    We've printed lots of international orders and we realize lots of orders set duties paid by the sender.

    Do you know why it happens? Do I need to add any flag on XML post-in? Is there a column for it?

  2. #2

    Join Date
    Apr 2004
    Posts
    16,960
    SYSOPS is offline
    After the order posts in, what does it look like in the INTL section on the order if you open the order\shipment? Is it set as your defaults, or set to Duties paid by sender?

    I've opened Case 75796 to find the information to control directly in the XML during the post-in function. We will update on this thread when more information is available.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
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  3. #3
    Thanks for your work.

    We have many orders, so we didn`t check it, but after we print the label, we got charged for the duty, so we check individual order and it shows duty paid by the sender even though we set 'duties paid by recipient' option.

  4. #4

    Join Date
    Apr 2004
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    SYSOPS is offline
    Try with including these fields with your post-in

    Duties Paid By: International.DutiesBillCode
    Possible values:

    Prepaid,
    FreightCollect,
    Consignee,
    ThirdParty,
    CostAndFreight,
    DeliveryDutyPaid,
    FreeOnBoard,
    FreeDomicile,


    Terms of Shipment: International.TermsOfShipment
    Possible values:

    None,
    CFR,
    CPT,
    CIF,
    CIP,
    DDP,
    DDU,
    EXW,
    FCA,
    FOB,
    FAS,
    DEQ,
    DES,
    DAF,
    DAP,
    DAT

    So under the <International> element, insert <DutiesBillCode> and <TermsOfShipment> and use the values from above

    See if that solves for your workflow\need

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  5. #5
    We are experiencing the same issue. What are the correct DutiesBillCode and TermsOfShipment to ensure that the duties will be paid by recipient?

    Thanks!

  6. #6

    Join Date
    Apr 2004
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    SYSOPS is offline
    Are you posting in shipment\order information or do you mean what to select in the UI? If UI...what have you been selecting as the options in the INTL Section?

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  7. #7
    Our situation is the same as the original post. We have selected that the recipient pay duties through the UI. But we send our shipment information via post. We didn't realize we needed to include <DutiesBillCode> and <TermsOfShipment> elements in our posted documents.

    I am assuming the value for <DutiesBillCode> should be "CBS" , which corresponds to Consignee (if we want the duties to be paid by recipient) ?

    But I cannot find what any of the <TermsOfShipment> codes refer to.

    I was wondering if the person who originally posted this shared information about how they resolved their issue.

    Thanks!

  8. #8

    Join Date
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    SYSOPS is offline
    The terms of shipment codes are displayed in the UI if you were do a test INTL shipment (so you can see the full wording next to the 3 character abbreviation)

    There's also this page from FedEx: http://www.fedex.com/international/p...pChecklist.pdf

    Looks like, based on wanting to ship this with the duties paid by recipient, it would be DAP. That would be a better question for FedEx though

    HTH,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  9. #9
    Thank you for your reply. We reached out to our FedEx rep and we only needed to include the DutiesBillCode = "CBS".

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