FedEx Duties paid by problem.

[dhdhxk]

Hi, we are running ShipRush with FedEx and we post-in the orders to ShipRush.

We set following for the 'Duty'



We've printed lots of international orders and we realize lots of orders set duties paid by the sender.

Do you know why it happens? Do I need to add any flag on XML post-in? Is there a column for it?

[SYSOPS]

After the order posts in, what does it look like in the INTL section on the order if you open the order\shipment? Is it set as your defaults, or set to Duties paid by sender?

I've opened Case 75796 to find the information to control directly in the XML during the post-in function. We will update on this thread when more information is available.

Thank you,
SYSOPS

[dhdhxk]

Thanks for your work.

We have many orders, so we didn`t check it, but after we print the label, we got charged for the duty, so we check individual order and it shows duty paid by the sender even though we set 'duties paid by recipient' option.

[SYSOPS]

Try with including these fields with your post-in

Duties Paid By: International.DutiesBillCode
Possible values:

Prepaid,
FreightCollect,
Consignee,
ThirdParty,
CostAndFreight,
DeliveryDutyPaid,
FreeOnBoard,
FreeDomicile,


Terms of Shipment: International.TermsOfShipment
Possible values:

None,
CFR,
CPT,
CIF,
CIP,
DDP,
DDU,
EXW,
FCA,
FOB,
FAS,
DEQ,
DES,
DAF,
DAP,
DAT

So under the <International> element, insert <DutiesBillCode> and <TermsOfShipment> and use the values from above

See if that solves for your workflow\need

Thank you,
SYSOPS