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Thread: Override Holiday

  1. #11
    Ok. Thanks. I did this. Hope it works next time.

  2. #12
    Are you using the desktop version of ShipRush (Order Manager)? If so, that may explain the issue. There's also a setting for this on the account in ShipRush Web, which would also need to be unchecked (sorry that I missed that before)

    As instructed by ShipRush support, I unchecked the setting in ShipRush Web. Unfortunately, this did not solve the problem.

    As a test today, I printed a label and locked in the ship date as 11/28/2019 in the desktop program (a holiday date). I created a label, yet it printed with a 11/29 date.

    I need to be able to date and print labels on holidays as my local Post Office picks up on those days.
    Help?

  3. #13

    Join Date
    Apr 2004
    Posts
    16,905
    SYSOPS is offline
    Investigating further. Case 76556

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  4. #14

    Join Date
    Apr 2004
    Posts
    16,905
    SYSOPS is offline
    We attempted to replicate the issue here over MLK Jr Holiday. With the options unchecked in Web and in desktop, the date printed properly on the label (not advanced one day ahead).

    Double check that you have these unchecked

    In desktop:
    Settings | shipping settings | advanced | shipping screen behavior
    - Auto increment ship date to next weekday

    In web:
    Settings | ShipRush USPS account
    - Holiday/Sunday: Bump ship date to weekday

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

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