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Thread: Thailand showing a "-" in Visual FedEx Shiprush Form

  1. #1
    Hi,

    We use the Shiprush Visual. I am setting the ZFShippingPanel.Shipment.ToAddress.Country = 181 but it is showing "-" (a dash, see attachment) when the FedEx Shiprush form shows. It also breaks in UPS but our issue is with FedEx right now. If I set ZFShippingPanel.Shipment.ToAddress.Country = 180, I get Tanzania (correct) and if I set ZFShippingPanel.Shipment.ToAddress.Country = 182, I get Togo (Correct). Do you know why ZFShippingPanel.Shipment.ToAddress.Country = 181 (Thailand) is not flowing to the Shiprush FedEx form? I am using the Country Code index provided by the Sample Shiprush project (see attachment)

    Thanks, Mike
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  2. #2

    Join Date
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    SYSOPS is offline
    Could you provide the Build\Version of ShipRush? Help | About will have that information

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
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  3. #3
    ShipRush version : 11.2.10.302

  4. #4

    Join Date
    Apr 2004
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    SYSOPS is offline
    First suggestion would be to upgrade to current, v12. If the issue persists after upgrading, we can chase in the current code.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
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  5. #5
    I upgraded to "ShipRush version : 12.1.11.2439". Still getting a "-" when Thailand is selected as the ShipTo Country. Please advise.

  6. #6

    Join Date
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    Thank you for the update. I've opened Case 76086 for development to review further.

    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
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  7. #7

    Join Date
    Apr 2004
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    16,852
    SYSOPS is offline
    Follow up from development:

    The story is that Thailand country code was incorrectly listed in carrier specs years ago, so we had to decommission the value of 181. The correct country code to be used for Thailand is "234"

    HTH,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
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