Untitled Document
Results 1 to 2 of 2

Thread: Differnet order get the same tracking number

  1. #1
    Hi there

    Name:  Image 65.png
Views: 27
Size:  268.4 KB
    I found a problem. The tracking number for order number 7235109 was obtained from the UPS program on 10/25. The order number 7317263 was obtained from ShipRush on 12/1. But the tracking numbers of these two orders are the same. What is the reason?

    Thank you

  2. #2

    Join Date
    Apr 2004
    Posts
    16,863
    SYSOPS is offline
    Duplicate tracking is possible in this scenario, as it appears you're using ShipRush UPS Pro. We generate the tracking # internally. To keep this from happening in the future, please refer to this kbase article:
    https://www.zfirm.com/Knowledge_Base.../SR3P-0018.txt

    HTH,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •