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Thread: Question regards to Custom Post-In API

  1. #1
    Hi, I have a problem with Custom Post-In API.

    We are using Custom Post-In Webstore and we tried to print multiple packages with FedEx Ground shipping service.

    When I post the order data with the XML format into ShipRush. It messed up and mixed up for the package order. (Each package have different dimension and weight)

    Is there any way to make it the same as what I've added on XML?

    Thank you.

  2. #2

    Join Date
    Apr 2004
    Posts
    16,992
    SYSOPS is offline
    Can you clarify what was messed up? Was the order of the packages messed up....or was the actual weight\DIMs incorrectly set for each package in the MPS?

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  3. #3
    The order is messed up. I've submitted 40 orders and all the orders have random package orders.

  4. #4

    Join Date
    Apr 2004
    Posts
    16,992
    SYSOPS is offline
    In order to address this, more information is needed.

    Can you please provide an example of your post-in (a single order please)

    Could you also provide a screenshot of the resulting order that shows up in ShipRush...showing what is incorrect about it?

    You can email the above items to support at shiprush dot com

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  5. #5
    Hi. I've emailed you screenshot and XML.

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