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Thread: Scan Based Return Label

  1. #1
    I've been looking through the documentation trying to find details or examples of how to use this via the API without any luck.
    What steps would I need to follow or is there a sample you can point me to? Thanks!
    Attached is the process of doing it manually through the site for clarification of what's wanted.

    Thanks!
    Attached Images  

  2. #2

    Join Date
    Apr 2004
    Posts
    17,011
    SYSOPS is offline
    You can create your own sample....

    Clone the shipment you did above
    In the More area is an option to Save ZPK
    Now you have an XML "snapshot" of that shipment, with the fields populated as needed for that type of shipment

    HTH,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  3. #3
    We followed these steps and are now getting this error back when trying to generate labels via the API:

    Name:  accept_issue.png
Views: 3
Size:  8.6 KB

    We have accepted the terms through the web site but still get this error.

  4. #4

    Join Date
    Apr 2004
    Posts
    17,011
    SYSOPS is offline
    Have you tried again after that message? I do not know if there is a delay on that populating across the servers after enabling in the settings.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  5. #5
    Tried again this morning and still getting the message.
    Is the fact that it is currently being tested in the sandbox be causing the problem?

  6. #6

    Join Date
    Apr 2004
    Posts
    17,011
    SYSOPS is offline
    Maybe....what's the login you're using for sandbox?

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

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