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Thread: SalesLogix Error

  1. #1
    I get this error message every time I print a UPS label. The label looks fine and everything else seems to be okay, but this error keeps popping up.

    Error Message:

    SalesLogix.DoBasic error (16): WriteHistory.UserId: invalid number of rows : 0 in the command SELECT USERID FROM USERSECURITY WHERE USERCODE = 'UD0D8A00000G'

  2. #2

    Join Date
    Apr 2004
    Posts
    16,993
    SYSOPS is offline
    What is the build # of ShipRush please (Help | About)?

    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  3. #3
    where would I find the build number?

  4. #4

    Join Date
    Apr 2004
    Posts
    16,993
    SYSOPS is offline
    Right click the ShipRush icon in the system tray and go to Help | About.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  5. #5
    The build number is 3.0.0.563

  6. #6

    Join Date
    Apr 2004
    Location
    Seattle
    Posts
    8,957
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    SYSOPR is offline
    That build is two years old. For starters, please install the current build.

    Thank you.

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