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Thread: Error when uploading end of day - Unknown user[5001]

  1. #1
    Please help.

    I've been using shiprush fine for like 9 months, then last week, I suddenly started getting an error when running the end of day and the reports won't print:

    [TUPS Communicator ReceiveMail] Error receiving UPS Mail List: Mail List transaction failed: Unknown User [5001]


  2. #2

    Join Date
    Apr 2004
    SYSOPS is offline
    Please refer to the kbase article that may help on this issue:

    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote


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