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Thread: Shipping address being pulled into label is old

  1. #1
    Howdy! We have a customer with an old address on her first invoice/sales receipt with us in Quickbooks. When we pull up a current invoice/sales receipt and ask shiprush/endicia to make a label, it pulls from the old address. why is this happening? we see there is a new version of SR for Endicia, so we are installing that to see if that bug has been correted. Anyone know anything about this type of complication?


  2. #2

    Join Date
    Apr 2004
    SYSOPS is offline
    If on v4 for ShipRush, please upgrade to v5. There have been quite a few enhancements with regards to pulling address information from QuickBooks cleanly.

    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote


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