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Thread: FedEx International Declared Value

  1. #1
    FedEx server returned error: For international shipments, a declared value is required. Please set an appropriate declared value and retry this shipment.
    [7125] (7125).

    Problem is I do not want to set a declared value - insurance is not needed.
    ShipRush Version - 5.7.0.2485

  2. #2

    Join Date
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    SYSOPS is offline
    ShipRush requires a declared value for INTL shipping, unless it is documents only shipment. Set the value to a $1 to satisfy the requirement.

    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
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  3. #3
    Any chance this will be corrected in the next release? Thanks.

  4. #4

    Join Date
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    SYSOPS is offline
    I don't think it's a ShipRush issue, but rather a FedEx requirement. Dial up an INTL shipment on FedEx.com, and it will force you to set a declared value, if you are not doing a documents only shipment.

    Maybe you should raise that question with your FedEx rep as this is a FedEx requirement.

    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  5. #5
    When it is done of fedex.com it is not a requirement. I guess the fedex server the ShipRush software interfaces with has different requirements?

  6. #6

    Join Date
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    I am at fedex.com at the get rate and transit times, and doing a shipment to Canada, I get this message if I leave the customs value empty:
    Enter a customs value of at least 1 to determine the transit time for this shipment. It is required.

    It is required. If you aren't going into the Export Documents area in ShipRush and entering in your item, you have to set something on the declared value to pass as a customs value.

    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
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  7. #7
    Understand but I am not taking about the Custom Value but the Declared Value (implies insurance).

  8. #8

    Join Date
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    SYSOPS is offline
    I'm following now.

    v6 of ShipRush does not force you to put a value in Declared Value. In the meantime put in 1 dollar with v5.7 of ShipRush.

    v6 will be released soon.

    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  9. #9
    Thank you for the great support!

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