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Thread: Error Message help please..

  1. #1
    I am trying to ship 3 boxes to Canada from the US and when I go to print the labels this is the error message I keep getting. Error: [120523] Shipment DocumentsOnly is invalid with the shipments orgin/destination pair

    I don't know what is missing or how to fix it...can someone guide me in the right direction?

    Thank you

  2. #2

    Join Date
    Apr 2004
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    SYSOPS is offline
    It might be that you cannot do a multi-parcel shipment of documents only to Canada.

    Are you doing a documents only shipment?

    SYSOPS
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  3. #3

    Join Date
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    SYSOPR is offline
    I believe documents only is for single parcel only.
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