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Thread: FedEx server error

  1. #1
    One of my users encountered this error message when trying to make a label:

    FedEx server returned error: Meter logon failed. (F051)

    This happens when she hits the 'Ship' button. None of my other users are getting this error. ShipRush was installed on her machine mid-last week, and her office was just moved to a different building nearby, but I don't think that is the problem since we have fiber-optic lines connecting the buildings and thus none of her network settings needed to be changed.

    The online product documentation claims that most ShipRush error messages indicate what the corrective action should be. If that is the case, clearly this is one of the few where that maxim does not apply. There also appears to be very little help for this software anywhere on the Internet, so I finally decided to register for this forum and hope somebody here knows what that error message is supposed to mean and what I can do about it.


    Thanks!

    BY

  2. #2

    Join Date
    Apr 2004
    Posts
    16,992
    SYSOPS is offline
    More than likely you will need to go into Settings | FedEx and click Re-Register.

    See if that states it was successful at the registration process. If so, process your shipment and all should be well.

    If registering tenders an error, what is that error?

    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  3. #3
    Hey, that worked! Thanks a bundle!

    I've actually never used this program before (I'm still new at this job) and the hardest part was actually finding the Settings menu. I had no idea that the tray icon wouldn't open if you had a window of the program running. It was really frustrating! You shouldn't make it so hard to find.

    But anyways, thanks again!

  4. #4
    Hello,

    i am getting this error message when trying to make a label:

    FedEx server returned error: Meter logon failed. (F051)

    i am using Fedex Ship Manager API. i have download code for generating label from fedex site.

    i am using below detail,

    ...

    Let me know what if i am missing something.

    Thanks!
    Last edited by SYSOPR; 05-04-2008 at 02:18 PM.
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  5. #5

    Join Date
    Apr 2004
    Posts
    16,992
    SYSOPS is offline
    We would not be able to assist with FedEx Ship Manager here. We are the makers of ShipRush.

    You will need to contact FedEx for assistance.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

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