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Thread: Amazon orders not showing up

  1. #1
    I have a few Amazon orders that aren't showing up in Shiprush today. The orders are from December 23 and 24. They are definately unshipped in Amazon, and I have no record in Shiprush that they have been shipped. I have refreshed and tried everything I know how to do to look them up.

  2. #2

    Join Date
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    SYSOPR is offline
    Well this may be one of a couple of things.

    First, in ShipRush Order Manager, the date selector (in the upper left) may be set to only show Today, or "Past 4 days" or something, and so may not extend into last week. Setting that to "Past 7 days" or such may.... presto! Show you the orders.

    Second, if opening up the view as above does not help, give ShipRush customer service a call: 206-812-7874

    Thanks!!
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