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Thread: SR Crashing on Int'l Shipping/Printing Customs Forms

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  1. #1
    Hi
    We're getting consistent crashes when shipping Internationally Priority and Int'l Economy (we haven't checked Int'l Ground yet) -

    It will print the FE ship label, but then hang up when trying to print the Customs forms, then crash the entire SR exe and you have to restart the app.

    Any help is greatly appreciated as always! Been running smoothly for months now, so this is the first bug in a while. Running 7.5.0.37847.
    Thanks!
    Will

  2. #2

    Join Date
    Apr 2004
    Posts
    16,863
    SYSOPS is offline
    Go into Printers in Windows. I'm going to guess that your default printer is set to a Zebra printer. Please change that to a paper printer and things should work better.

    HTH,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  3. #3
    spot on - thanks! ok, let's see if the change works -
    THANKS!
    will

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