Untitled Document
Results 1 to 2 of 2

Thread: Error codes on ORA

  1. #1
    I am still getting the following error code many times a day:

    (Err) (all_ProcessDoc) OmniRush server internal error (multiple TIFF files found at the rasterization dir). If this error persists contact your OmniRush administrator.

    I have followed all of the suggestions below, but with no success. I have many faxes send successfully, but an average 1 of 3 faxes will fail with the above error code. Please let me know of anything else that may be done to correct this issue.

    Explanation:
    The OmniRush run time environment is corrupted or the Windows Print Spooler
    service is hung.

    Recovery steps:

    1) Reboot the OmniRush Server.
    2) Check for proper operation.

    If the problem persists, run the OmniRush UPDATER program for
    the SAME VERSION of OmniRush that you currently run.

  2. #2

    Join Date
    Apr 2004
    Posts
    16,642
    SYSOPS is offline
    Stop the Print\Raster Module in OmniRush

    Go out to Printers in Windows and right click OmniRush Server | Printing Preferences | Filename Generation.

    Make sure the output dir at the bottom points to a folder called OmniRush Server. If it doesn't, that is a problem. Create a folder and then re-point the printer.

    You may also need to apply this kbase article:
    http://www.zfirm.com/knowledge_bases/omnirush/329.txt

    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •