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Thread: "A package weight is required. Please enter a package weight." error

  1. #11

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    SYSOPR is offline
    Quote Originally Posted by jackmikol View Post
    I really need your help because I have to print I have to print as much as I can from my home computer at night or enter all the info by hand to fedex.com
    If this problem is an operational block, please call in.
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  2. #12
    When package weight is smaller than 1 lb, I am getting "Please enter a package weight." error.
    If package weight is larger than 1lb, creating shipment is working well.
    Would you help me?


    ...

    "Package": [
    {
    "Alcohol": false,
    "DangerousGoodsType": 0,
    "FreightServiceType": 0,
    "FreightEquipmentType": 0,
    "FreightInsuranceCategory": 0,
    "InsuranceIncludingFreightCharge": false,
    "PackageHandling": 0,
    "PackageActualWeight": 0.875,
    "PackageActualWeightSpecified": true,
    "PackagingType": 2,
    "PackagingTypeSpecified": true,
    "VoidIndSpecified": false,
    "PkgPublishedDimWtSpecified": false,
    "PkgLength": 1.0,
    "PkgLengthSpecified": true,
    "PkgWidth": 2.0,
    "PkgWidthSpecified": true,
    "PkgHeight": 3.0,
    "PkgHeightSpecified": true,
    "PackageReference1": "Ref 1",
    "AdditionalHandling": 0,
    "AdditionalHandlingSpecified": true,
    "CODTypeSpecified": false,
    "CODFundsSpecified": false,
    "CODCurrencyCodeSpecified": false,
    "CODAmountSpecified": false,
    "DCISType": 8,
    "DCISTypeSpecified": true,
    "InsuranceType": 0,
    "InsuranceTypeSpecified": true,
    "InsuranceAmount": 10.0,
    "InsuranceAmountSpecified": true,
    "InsuranceCurrency": 0,
    "InsuranceCharges": 0.0,
    "InsuranceCurrencySpecified": true,
    "VerbalConfIndSpecified": false,
    "OversizedSpecified": false,
    "PackageReference2": "Ref 2",
    "PackageReference3": "Ref 3",
    "PackageReference4": "Ref 4",
    "LabelFormatSpecified": false,
    "IsTestPackageSpecified": false,
    "PostponedWeightSpecified": false,
    "FDXPriorityAlert": 0,
    "DryIceFlagSpecified": false,
    "DryIceWeightSpecified": false,
    "PkgHasDeliveryNotificationSpecified": false,
    "PkgHasExceptionNotificationSpecified": false,
    "PkgHasReturnNotificationSpecified": false,
    "PkgHasShipNotificationSpecified": false,
    "PkgHasShipNotificationFaxSpecified": false,
    "ShipperReleaseSpecified": false,
    "AddFreightChargesToCODSpecified": false,
    "UPSServiceTypeSpecified": false,
    "ARSTypeSpecified": false,
    "IsProcessedSpecified": false,
    "NonStandardContainerFlag": 0,
    "NonStandardContainerFlagSpecified": true,
    "CarrierSpecified": false,
    "PkgHasInboundReturnNotificationSpecified": false,
    "IsLargePackageSpecified": false,
    "RateIsMathematicallyCorrectSpecified": false,
    "HoldForPickupSpecified": false,
    "USPSCertifiedMailSpecified": false,
    "USPSElectronicReturnReceiptSpecified": false,
    "USPSAutomationRateSpecified": false,
    "USPSMachinableSpecified": false,
    "USPSShowReturnAddressSpecified": false,
    "USPSReturnToSenderSpecified": false,
    "USPSGirthSpecified": false,
    "WeightExceedsAskedSpecified": false,
    "InsuredByShipRushSpecified": false,
    "ContainsBattery": 0,
    "ContainsBatterySpecified": true,
    "BatteryMaterialSpecified": false,
    "BatteryPackingSpecified": false
    }
    ],
    ....

  3. #13

    Join Date
    Apr 2004
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    SYSOPS is offline
    What carrier is this for?

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  4. #14
    FedEx/FedEx2Day

  5. #15

  6. #16

    Join Date
    Apr 2004
    Posts
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    SYSOPS is offline
    Development is investigating. Case 75178. We will update when more information is available.

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

  7. #17

    Join Date
    Apr 2004
    Posts
    16,802
    SYSOPS is offline
    This should now be fixed and weight under 1lb should also work via the REST API for non postal shipments

    Thank you,
    SYSOPS
    Have Questions? Ask the ShipRush Knowledge Base: https://shiprush.com/kbase
    Reply With Quote

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